 Secure Zix Portal FAQ’s Click here for Portal Overview/Training
Why Have we Adopted Email Encryption?
First and foremost we want to protect your employees personal health and financial information from theft or misuse in this digital age and also to comply with Federal and state laws that require it.
The Health Insurance Portability and Accountability Act of 1996 (HIPAA) required that all communications containing Protected Health Information (PHI) be secured between employers and their health plans and providers. The Health Information Technology for Clinical and Economic Health Act (HITECH) which became effective on 2/17/2010 expanded the HIPAA requirements to brokers for ensuring that Protected Health Information (PHI) be kept safe and secure under an expanded set of HIPAA Privacy Rule and Security Rules. In addition there are a patchwork of state and federal privacy laws that restrict unsecure transactions. In recent years, we have seen the enactment of the Gramm-Leach Bliley Act, "Red Flag" as well as state privacy laws which require that any communications containing personally identifiable financial and/or health information be encrypted. Support Questions I am unable to create a password. Why is the password I created being rejected? Passwords must contain at least six characters. There are no other requirements Must I enter my log in and password every time I open an encrypted e-mail? The RadarMail log in site has a “Remember Me” option. After you have created your account and logged back in for the first time, you should be able to check the “Remember Me” box. Your computer should then remember your log in and password each time you log in from the same computer. Is there any way to make the decryption process easier? Yes. You may purchase software from Zix that would automatically decrypt all secure e-mail for you. This would make the entire secure-e-mail transaction completely transparent. You would not have to log in to view the e-mail or attachments. One subscription for this software costs $100 per year and would cover one e-mail address. Following is the URL for the software download: http://www.zixcorp.com/solutions/ee_zixmail.php. A 30-day trial may be downloaded at no cost. |
