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Saturday, February 4 2012
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Komen Foundation bows to social media firestorm, reverses Planned Parenthood ... - San Jose Mercury News
Source:   Social Media in the Enterprise
Posted today (14 hours ago)

TIME
Komen Foundation bows to social media firestorm, reverses Planned Parenthood ...
San Jose Mercury News
The biggest influence may have been the deluge of criticism made through Twitter, Facebook and other social media. The progressive group MoveOn.org launched an online petition supporting the grants and said 60000 Some of the sharpest criticism came ...
...
Tags:   social media
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Trots Out Desk.com
Source:   CRM Radar
Posted today (15 hours ago)
Tuesday fielded Desk.com, a new on-demand social and mobile help desk platform that's supposed to let businesses deliver personal customer service by unifying support channels including Twitter, Facebook, e-mail, the phone and ...
Tags:   crm
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Social media kills Eddie Murphy - KSL-TV
Source:   Social Media in the Enterprise
Posted today (22 hours ago)

KSL-TV
Social media kills Eddie Murphy
KSL-TV
"Twitter deaths" have become an increasingly common trend in the social media universe. Oddly enough, this isn't the first time that Twitter has tried to kill Eddie Murphy. Reports surfaced on the social media giant's website back in 2011 that Murphy ...

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Tags:   social media
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Social media: Tweet this – bosses can and should monitor your Facebook ... - Toronto Star
Source:   Social Media in the Enterprise
Posted yesterday.

Social media: Tweet this – bosses can and should monitor your Facebook ...
Toronto Star
John Goddard Business Reporter Employees should know they cannot expect privacy using Facebook or any other social media at work, a human resources conference heard this week. Make sure they know they cannot expect privacy on any workplace computers, ...


Tags:   social media
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Should websites work with governments to censor social media? - Daily Mail
Source:   Social Media in the Enterprise
Posted yesterday.

Should websites work with governments to censor social media?
Daily Mail
If companies like Google and websites like Twitter are to publish comment they have to ensure that they abide by the law, just as other forms of media do. It is not censorship to ensure a Facebook post does not invade someone's privacy, a Tweet is not ...


Tags:   social media
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Social media drives adoption of - Coastweek
Source:   Social Media in the Enterprise
Posted yesterday.

Social media drives adoption of
Coastweek
NAIROBI , (Xinhua) -- Social media has become the entry point of using internet and embracing Information and Communication Technology (ICT) among teenagers in Kenya . The eagerness to interact on social media, mainly Facebook and Twitter, ...


Tags:   social media
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Facebook IPO filing puts high value on social network - USA TODAY
Source:   Social Media in the Enterprise
Posted on Feb 2, 2012 (2 days ago)

USA TODAY
Facebook IPO filing puts high value on social network
USA TODAY
Facebook's offering, filed with the Securities and Exchange Commission, also laid out some of the risks to its business in the highly fickle and competitive social-networking arena. The company views Google, Twitter and Microsoft, which has a financial ...
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Tags:   social media
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Always At Your Service: SalesForce.com Debuts Desk.com
Source:   CRM Radar
Posted on Feb 1, 2012 (3 days ago)
Due to growing impatience with customer service hotlines , most people now prefer to reach help centers through new media, utilizing email, Facebook and even Twitter to assert their complaints.
Tags:   crm
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Make your Twitter account work for you - Independent Online
Source:   Social Media in the Enterprise
Posted on Feb 1, 2012 (3 days ago)

Independent Online
Make your Twitter account work for you
Independent Online
Picture: Thobile Mathonsi Though there's place for idle talk about movies, the weather and general skinder, we would probably improve our job prospects if we talked more about job opportunities in our daily interactions on social media.

...
Tags:   social media
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launches virtual customer call centre for SMEs
Source:   CRM Radar
Posted on Jan 31, 2012 (3 days ago)
. The service, called the Desk.com, promises to manage customer inquiries coming in from social media like Twitter and ...
Tags:   crm
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Why The FBI Wants To Look At Your Social Media Updates - San Francisco Chronicle
Source:   Social Media in the Enterprise
Posted on Jan 31, 2012 (4 days ago)

Why The FBI Wants To Look At Your Social Media Updates
San Francisco Chronicle
A coule weeks ago, the FBI put out an official inquiry exploring whether it would be possible to build a web tool to look through Twitter and other social media services and monitor key words -- and combine that with location data to understand any ...

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Tags:   social media
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Salesforce.com Makes the Help Desk Social and Mobile with Desk.com - Destination CRM
Source:   Social Media in the Enterprise
Posted on Jan 31, 2012 (4 days ago)

Telegraph.co.uk
Salesforce.com Makes the Help Desk Social and Mobile with Desk.com
Destination CRM
Built with social at its core, Desk.com allows SMBs to instantly work with customers over any major social network, especially Facebook and Twitter, and integrate those social networks with other support channels, like email, phone, and Web, ...
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Tags:   social media
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Social Network Ads: LinkedIn Falls Behind Twitter; Facebook Biggest Of All - paidContent:UK
Source:   Social Media in the Enterprise
Posted on Jan 31, 2012 (4 days ago)

CTV.ca
Social Network Ads: LinkedIn Falls Behind Twitter; Facebook Biggest Of All
paidContent:UK
It remains to be seen whether all social networks can be profitable on advertising alone—and crucially what formats will work best alongside people's communications with each other—but for now we are at least seeing some big growth in the space.
...
Tags:   social media
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Ollinger, Kropp and Menon Join GraphEffect Advisory Board - MarketWatch (press release)
Source:   Social Media in the Enterprise
Posted on Jan 31, 2012 (4 days ago)

Ollinger, Kropp and Menon Join GraphEffect Advisory Board
MarketWatch (press release)
JB Kropp is a leader in interactive marketing and consumer generated media. Prior to joining Twitter in Strategic Partnerships, Mr. Kropp was an executive with Vitrue, a social media management company. Mr. Kropp launched a consumer marketing ...

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Tags:   social media
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Mattapoisett resident takes social media to WSAR 1480 AM - Sippican Week
Source:   Social Media in the Enterprise
Posted on Jan 30, 2012 (5 days ago)

Sippican Week
Mattapoisett resident takes social media to WSAR 1480 AM
Sippican Week
Theriault owns Truventis, a New Bedford-based digital consulting firm focused on social media—things like Facebook, Twitter, Meetup and Foursquare. With the help of Truventis, local business like First Citizens Credit Union has more than 1300 “likes” ...

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Tags:   social media
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Pro Bowl 2012: Did the Twitter Experiment Work? - Hollywood Reporter
Source:   Social Media in the Enterprise
Posted on Jan 30, 2012 (5 days ago)

Hollywood Reporter
Pro Bowl 2012: Did the Twitter Experiment Work?
Hollywood Reporter
In a break from its normal social media embargo, the NFL let players tweet during the game in Hawaii on Sunday. During the Pro Bowl on Sunday, the NFL bent its normally very strict rules banning any tweeting during a game. Perhaps in an effort to bring ...
...
Tags:   social media
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More Than Fans, Followers and Likes: Measuring Social Media in Local Government - Huffington Post
Source:   Social Media in the Enterprise
Posted on Jan 30, 2012 (5 days ago)

More Than Fans, Followers and Likes: Measuring Social Media in Local Government
Huffington Post
"Well, that depends on how you want it to work," she typically replies. "What are you using to measure your government's social media plan's success? Number of likes or comments on Facebook? Followers, retweets or mentions on Twitter?


Tags:   social media
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Rotary Club of Bay City to host presentation on social media at work - The Bay City Times - MLive.com
Source:   Social Media in the Enterprise
Posted on Jan 30, 2012 (5 days ago)

The Bay City Times - MLive.com
Rotary Club of Bay City to host presentation on social media at work
The Bay City Times - MLive.com
The program will review social media sites — including Facebook and Twitter — and the impact that these tools have on the work place. Emerging issues and trends with these websites will also be discussed. Attorneys John Decker and Ellen Crane of ...

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Tags:   social media
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Coke Super Bowl Campaign Blends TV, Tablets And Smart Phones - InformationWeek
Source:   Social Media in the Enterprise
Posted on Jan 30, 2012 (5 days ago)

Coke Super Bowl Campaign Blends TV, Tablets And Smart Phones
InformationWeek
Coca-Cola's animated polar bears seen on TV will 'respond' to Facebook and Twitter comments and post fan photos and videos as part of a social-media-integrated campaign. By Doug Henschen InformationWeek Putting a television ad in front of 100 ...

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Tags:   social media
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Why Employees Don't Like Social Apps
Source:   CRM Radar
Posted on Jan 30, 2012 (5 days ago)
When it comes to social networking, most companies find themselves in a jam. While they're extending their brand presences on the ever-popular public social network sites--Facebook, Twitter, and LinkedIn--they're having a devil of a time getting employees to embrace their internal social networks.
Tags:   crm
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The Best Worst Recruiting Video (so far)
Source:   HR Blog Digest
Posted on Jan 30, 2012 (5 days ago)
This funny recruiting video from Twitter was posted on YouTube on Friday, and made the rounds pretty quickly across the web over the weekend, so chances are you may have seen it already. The embed is below in case you missed it, or wanted to have a second look, ( email and RSS subscribers will need to click through ). all 'just right'.Brought to you by: HR Tech Central
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Twitter tired? Fatigued with Facebook? Try a new network - Austin American-Statesman
Source:   Social Media in the Enterprise
Posted on Jan 29, 2012 (6 days ago)

Austin American-Statesman
Twitter tired? Fatigued with Facebook? Try a new network
Austin American-Statesman
The Google+ social network allows users to sort contacts into 'circles' and create group video-chat 'Hangouts.' Pinterest, above, is still invite-only and will probably evolve beyond home décor and recipes as its number of users grows – especially if ...
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Tags:   social media
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Lakeville Government, Schools Uncertain About Social Media - Patch.com
Source:   Social Media in the Enterprise
Posted on Jan 28, 2012 (7 days ago)

Lakeville Government, Schools Uncertain About Social Media
Patch.com
The topic of social media use is included on council work session lists, but is not a top priority. The city is not considering establishing a twitter account or instituting city bloggers at this time. Nevertheless, one council member is speaking out ...


Tags:   social media
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Google, Twitter not speaking, Business Insider reports
Source:   CRM Radar
Posted on Jan 27, 2012 (8 days ago)
need to improve the quality of Twitter on the operating system, according to Business Insider. Reference Link :theflyonthewall.com Check below for free stories on GOOG the last two weeks. There are 147 items on the Fly with pertinent information. Sign up
Tags:   crm
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Twitter says it can censor by country, WSJ reports
Source:   CRM Radar
Posted on Jan 27, 2012 (8 days ago)
Street Journal. Twitter said it would take measures to notify users if it withholds posts. Reference Link :theflyonthewall.com News For MSFT;GOOG From The Last 14 Days Check below for free stories on MSFT;GOOG the last two weeks. There are 202 items on
Tags:   crm
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Boss Bashing on Facebook - KWCH
Source:   Social Media in the Enterprise
Posted on Jan 26, 2012 (8 days ago)

Kansas CW
Boss Bashing on Facebook
KWCH
By Rebecca White KWCH 12 Eyewitness News With more than 800 million active users on Facebook and 175 million accounts on Twitter, it shouldn't come as a surprise that employees will express their concerns about work on social media.
...
Tags:   social media
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Google+ to allow teens to log in to social network - Hamilton Spectator
Source:   Social Media in the Enterprise
Posted on Jan 26, 2012 (9 days ago)

Telegraph.co.uk
Google+ to allow teens to log in to social network
Hamilton Spectator
Google, facing growing scrutiny over its approach to consumer privacy, said Thursday it would open its social networking site to teenagers, matching the policies of rivals such as Facebook and MySpace. The move comes as some privacy advocates and ...
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Tags:   social media
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What can you legally say about your employer on Facebook? - KWCH
Source:   Social Media in the Enterprise
Posted on Jan 26, 2012 (9 days ago)

KWCH
What can you legally say about your employer on Facebook?
KWCH
By Rebecca White KWCH 12 Eyewitness News With more than 800 million active users on Facebook and 175 million accounts on Twitter, it shouldn't come as a surprise that employees will express their concerns about work on social media.
...
Tags:   social media
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#fail: Hashtag Revolts Show Marketing Doesn't Work on Social Media - TIME
Source:   Social Media in the Enterprise
Posted on Jan 26, 2012 (9 days ago)

Telegraph.co.uk
#fail: Hashtag Revolts Show Marketing Doesn't Work on Social Media
TIME
The lesson to take from both of these cases is summed up, to an extent, by another tweet: “Note to self: If evil, don't do social media.” Or to be slightly less biased about things, if you're going to try and co-opt social media for your own ends, ...
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Tags:   social media
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IBM Mixes Scientists, Social Media, And Supercomputers -- Here's What They Get ... - San Francisco Chronicle
Source:   Social Media in the Enterprise
Posted on Jan 26, 2012 (9 days ago)

Business Insider
IBM Mixes Scientists, Social Media, And Supercomputers -- Here's What They Get ...
San Francisco Chronicle
Lawrence recently spoke with Business Insider abut this work. Naturally, one of the things the research team became really good at was sifting through social media to find the important stuff. Their efforts landed in IBM's social media monitoring
...
Tags:   social media
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#january25 One Year Later: Social Media & Politics 3.0 - Huffington Post
Source:   Social Media in the Enterprise
Posted on Jan 25, 2012 (10 days ago)

#january25 One Year Later: Social Media & Politics 3.0
Huffington Post
But there was something else at work, as well: "in the outsized enthusiasm for social media... we seem to have forgotten what activism is." In reaction to the spate of claims that the protests in Tunisia and Egypt were also Twitter or alternately, ...


Tags:   social media
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Is Social Media Shortening Our Attention Span? - Forbes
Source:   Social Media in the Enterprise
Posted on Jan 25, 2012 (10 days ago)

Is Social Media Shortening Our Attention Span?
Forbes
It's probably unfair to blame social media specifically, but I think it's safe to say that the 24/7 media barrage of soundbites we face every day could be taking its toll. Twitter users need to make their point in 140 characters or less, USA Today, ...


Tags:   social media
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Social Project Management Software Adds Twitter Support - MarketWatch (press release)
Source:   Social Media in the Enterprise
Posted on Jan 25, 2012 (10 days ago)

Social Project Management Software Adds Twitter Support
MarketWatch (press release)
Vantage is an online, subscription-based social project management and task management tool which also includes its own secure social media channel called VantagePoint. VantagePoint is integrated throughout the project management application, ...

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Tags:   social media
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Terrorism at Work in Social Networks - NTDTV
Source:   Social Media in the Enterprise
Posted on Jan 25, 2012 (10 days ago)

Terrorism at Work in Social Networks
NTDTV
But nowadays it's not only hacker attacking via the Internet - terrorist organizations are now penetrating social media sites such as Facebook, Youtube and Twitter for the purpose of recruiting people and even for planning terrorist attacks.


Tags:   social media
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Sunrise Software introduces version four of Sostenuto
Source:   CRM Radar
Posted on Jan 24, 2012 (11 days ago)
Sostenuto 4.0 also links core service desks seamlessly to social media such as Facebook, Twitter, Skype and Salesforce.com Chatter. In addition Sostenuto 4.0 features newly designed graphics, icons and colour schemes, which can be customised by IT
Tags:   crm
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Google Foes Fighting Social Search Ignore One Truth - InformationWeek
Source:   Social Media in the Enterprise
Posted on Jan 24, 2012 (11 days ago)

The Guardian
Google Foes Fighting Social Search Ignore One Truth
InformationWeek
Social media are generating tons of data, but that data only becomes truly valuable when examined in context. Attend the virtual Enterprise 2.0 event Social Analytics: The Bridge To Business Value, and learn how social analytics will provide the bridge ...
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Tags:   social media
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Why Google+ Now Allows Pseudonyms, But Still Requires Real Names - Search Engine Watch
Source:   Social Media in the Enterprise
Posted on Jan 24, 2012 (11 days ago)

Fox News
Why Google+ Now Allows Pseudonyms, But Still Requires Real Names
Search Engine Watch
But come on, Google. Give me something to work with, here. I'd love to say great things about the Google+ network. Personally, I think competition in any space is healthy; more social networking options drives each to innovate, adapt to user needs, ...
...
Tags:   social media
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How ABC News built a top social media presence with a small dedicated team - Poynter.org
Source:   Social Media in the Enterprise
Posted on Jan 24, 2012 (11 days ago)

How ABC News built a top social media presence with a small dedicated team
Poynter.org
They also help test the effectiveness of social media features on ABCNews.com, and have learned that breaking news stories tend to work best on Twitter, while evergreen stories work best on Facebook. In addition to the network's centralized team, ...

...
Tags:   social media
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Sunrise Software launches Sostenuto 4.0
Source:   CRM Radar
Posted on Jan 24, 2012 (11 days ago)
core service desk seamlessly to some of the world’s leading social media including Facebook, Twitter, Skype™ and Salesforce.com Chatter.The latest version of Sostenuto provides organisations with a range of new features that deliver tangible
Tags:   crm
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A Proposal For Social Network Détente - Search Engine Land
Source:   Social Media in the Enterprise
Posted on Jan 23, 2012 (11 days ago)

Zee News
A Proposal For Social Network Détente
Search Engine Land
Let's also assume that all the players can be taken to some degree at their word, that they do indeed want to work together in some ways. Google has wanted its own social graph for some time. By social graph, I mean a way for it to see how people are ...
...
Tags:   social media
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IBM and the Maturing Activity Stream | ServicesANGLE
Source:   CRM Radar
Posted on Jan 23, 2012 (12 days ago)
Twitter, Facebook and new services like Path use the activity stream to engage and build communities. In the social business world, established players like Salesforce.com pump Chatter more than any of its other services.
Tags:   crm
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Twitter Queries Top Priority At Unique Command Center - WRTV Indianapolis
Source:   Social Media in the Enterprise
Posted on Jan 23, 2012 (12 days ago)

Twitter Queries Top Priority At Unique Command Center
WRTV Indianapolis
The war room will be staffed by college student volunteers and those who work for Raidious, a company that monitors social media for large businesses. "If they are having a bad experience, we want to help them get the information they need for a good ...
Super Bowl XLVI pioneers social media command centerExaminer.com

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Hashtag Hail Mary: Social Media Blitzes The Super Bowl - Fast Company
Source:   Social Media in the Enterprise
Posted on Jan 23, 2012 (12 days ago)

Fast Company
Hashtag Hail Mary: Social Media Blitzes The Super Bowl
Fast Company
Beyond standard analytics and PR work, the Host Committee will be using social media to help users find parking spots and tourist info in real time. For more stories like this, follow @fastcompany on Twitter. Email Neal Ungerleider, the author of this ...

...
Tags:   social media
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Nimble Goes After Salesforce, … | Automatic Twitter Archive from ...
Source:   CRM Radar
Posted on Jan 23, 2012 (12 days ago)
Nimble Goes After Salesforce, Wants To Be The “Pandora Of Contacts” http://t.co/0CTov0i7.
Tags:   crm
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Salesforce.com targets social media data
Source:   CRM Radar
Posted on Jan 23, 2012 (12 days ago)
Salesforce could add products from internal development or from acquisitions, the report says, to add to a lineup that includes its Social Marketing Cloud, which monitors posts from media such as Twitter Inc.
Tags:   crm
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Facebook and Twitter's 'non-natives' learn dangers of social media territory - The Guardian
Source:   Social Media in the Enterprise
Posted on Jan 23, 2012 (12 days ago)

The Guardian
Facebook and Twitter's 'non-natives' learn dangers of social media territory
The Guardian
Higginson said successful use of sites such as Twitter, which says it transmits around 250 million tweets a day, "boils down to one very simple rule, don't do anything on social media that may later embarrass you or the company you work for".
...
Tags:   social media
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How Amanda has built up a network of success - nebusiness.co.uk
Source:   Social Media in the Enterprise
Posted on Jan 23, 2012 (12 days ago)

IBNLive.com
How Amanda has built up a network of success
nebusiness.co.uk
by Karen Dent, The Journal A NORTH East entrepreneur is winning accolades for her work in helping businesses get to grips with social media. Amanda Dixon, who started her career in newspaper sales before working in the family accountancy firm and then ...
...
Tags:   social media
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Rwanda: Why Locals Love Twitter, Facebook - AllAfrica.com
Source:   Social Media in the Enterprise
Posted on Jan 23, 2012 (12 days ago)

Rwanda: Why Locals Love Twitter, Facebook
AllAfrica.com
Recently, she met actors in the health sector and urged them to embrace social media platforms. "You should tweet everyday; blogging and using Facebook to disseminate information about your work," the minister encouraged. She noted that it would help ...


Tags:   social media
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Erroneous report of Paterno's death was amplified by social media - Washington Post
Source:   Social Media in the Enterprise
Posted on Jan 22, 2012 (12 days ago)

Erroneous report of Paterno's death was amplified by social media
Washington Post
Journalists are fond of social media sites, especially Twitter, which permits the nearly instantaneous dissemination of headlines and links to news stories. Before the advent of the micro-blogging site in 2006, reporters had few tools to “pull” online ...


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Joining the social network of Christ - The South Florida Times
Source:   Social Media in the Enterprise
Posted on Jan 22, 2012 (13 days ago)

Joining the social network of Christ
The South Florida Times
Those who are humble, diligent and patient with strangers though they challenge us on Facebook, Twitter, LinkedIn, and on other social media sites, in our work, in church, and may even create more work for us; it is those who are truly in Christ who ...


Tags:   social media
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