Lloydshare Annuities is Now on Facebook PR.com (press release) Lloydshare Annuities offers the opportunity to apply to link your vacation properties to an investment fund, guaranteeing a fixed sum payout at the end of ...

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We've seen the rise of Facebook and Twitter as well as corporate adoption of “enterprise 2.0” collaboration systems. We've also seen the rapid adoption of social media to support public relations and advertising. ...

Sometimes Social Media creeps me out. Yep, even me. How so? Well, sometimes I just wonder how much darn information you really want to know about me. I mean do you really want to know every single place I go...

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Salesforce releases 'Cloud 2.0' Chatter app V3.co.uk ... and collaboration features to form a new class of enterprise services hosted in the cloud. Chatter uses existing web-based tools such as Facebook, ...

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One of the nice things about being a big  company is that major screwups will not destroy your business. We are seeing that with BP right now. We see it on Wall Street. We saw it with WellPoint’s 39% rate increases based on bad data. If you are big enough a major screwup simply is [...] ...

Is social media wearing you out and getting in the way of your real work? It’s not bad enough that you have to keep up with a blog, Twitter, Facebook, LinkedIn, Friendfeed, Youtube and maybe Plaxo, bu...

We just published a new Temkin Group Insight Report, The Current State Of Customer Experience (.pdf). This report, which is based on a survey of 140+ large North American companies, provides insights into the progress that companies are making on their customer experience journeys. It looks at topics like the adoption of voice of the customer [...]

Sheryl Sandberg, COO of Facebook, says e-mail is dead and online communication - such as Facebook, will take its place. At Nielsen 360, she gave the keynote, which you can watch below:   ...

Monday mornings you'll typically find me spending the first few hours of my day with new hires. Sure, I'm usually a little bleary eyed for the first 15 minutes of any Monday... no one likes saying goodbye to the weekend....

Using a blog to engage and build your brand with a B2B business audience is a tough gig.  These cats are a no B.S. crowd of skeptics who know all the media tricks.  They don’t join “movements”, ca...

I’ve just returned from a week’s holiday with my wife and ten month old daughter. I did my best to forget all about the social web for nine days but alas it wasn’t to be, and it was while playing a ...

We have email conversations. Interesting email conversations. And I caught wind of an interesting back and forth between FOT's Kris Dunn and Tim Sackett as they broke down a trend reported by the Huffington Post the other week of companies...

In the Special Operations world of the U.S. Military, the "Warrior Mindset" is highly revered. Put simply, being able to talk the talk isn't enough - you have to walk the walk. Throughout the indoctrination process, regardless of what military...

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We have gotten a lt of inquiries from our website reviews on who is using social media like LinkedIn, Twitter, Blogging et al. We created this page to give you at least some sense of that and have posted before on the 110+ brokers tweeting and over 50 blogging, whose tweets/posts we review daily now [...] ...

I got a call the other day from a person I know in the industry who wanted to share a story with me in light of my recent post on UHC and broker commissions. This story gets right to the heart of why healthcare reform has little chance of success when an insurer refuses to perform the simplest [...] ...

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Your people strategy and Facebook have more in common than you might think. Let's hit you with some details on how Facebook views new member onboarding and then talk about the connection after the jump. From Time: "Facebook did not...

// also publish comment to Facebook nbc.fbparamshare = { contentTitle: "Heat in Haiti: Spoelstra, Mourning & Hardaway Help UM's Hospital", contentUrl: "http://www.nbcmiami.com/...

Kaiser, Sutter embrace social media communication Sacramento Bee Brayer blogs for the health care system and is a frequent commenter on Sutter's Facebook pages. Kaiser Permanente also has its own Facebook page, ...

I interrupt my normal programming to do this quick rundown of social media policy posts that I've riffed out in the past. In the past couple of days, I've had 7 or 8 requests to send links regarding guidance for...

I was thinking employer branding the other day. You know, creating a brand that employees will want to “like” on facebook, tattoo on their forehead, recommend their kids work for – all the stuff you read about Zappos and their...

You put up a website way back when, then started sending out an email newsletter. Now you’ve added social media. If you feel like your online marketing strategy is made up of a bunch of loose ends...