Perceptis Named to Inc. 5000 List of Fastest Growing Private Companies in AmericaPR Newswire (press release)We provide 24/7 or after-hours support for IT, Financial Aid, Human Resources, Recruitment, Admissions, Enrollment, Retention, Facilities and General ...and more »

Josh Wilson Joins Mercer's Human Capital Business as PartnerMarketWatch (press release)Mr. Wilson brings more than 14 years of experience in development of human resources and reward strategies, job evaluation, market analysis, management of ...and more »

JDA Software joins forces with Tata ConsultancyIndUS Business JournalIndia's Tata Consultancy Services is an IT services, business solutions and outsourcing company that is part of Tata Group, India's largest industrial ...

ACS, A Xerox Company, Signs Renewed Contract to Process Child Support Payments ...MarketWatch (press release)Through ACS, A Xerox Company, which Xerox acquired in February 2010, Xerox also offers extensive business process outsourcing and IT outsourcing services, ...and more »

The hunters and the hunted: Indian BPOs readying for a reboundHorses for Sources (blog)As HfS Research recently revealed with a new study of enterprise BPO demand, many enterprises are seriously looking at outsourcing to solve many of their ...

TriZetto Group buys Tela SourcingBizjournals.com... company has added a location in India and expanded it outsourcing capabilities by buying a privately held business process outsourcing (BPO) company. ...TriZetto Acquires BPO Company Tela SourcingInsurance & TechnologyTriZetto Acquires Tela Sourcing to Expand Business Process Outsourcing ...Business Wire (press release)TriZetto Buys Tela Sourcingtechrockies.comModernHealthcare.comall 12 news articles »

The Horses on National Public Radio: is this the age of homeshoring?Horses for Sources (blog)In its first industry analyst conference, leading business process outsourcing (BPO) provider Genpact emphasized its business, today, is much broader than ...

HCL Technologies Named a Leader Among North American Applications Outsourcing ...PR Newswire (press release)HCL offers an integrated portfolio of services including software-led IT solutions, remote infrastructure management, engineering and R&D services and BPO. ...and more »

Indian IT Firms to Staffers: Watch What You BlogWall Street Journal (blog)The public airing of outsourcing firm laundry has been embarrassing. The Economic Times website attracted a lot of comments after a story March 4 about ...and more »

Opinion: The art of outsourcing is to “stick to your knitting”Legal Business OnlineFrom IT support, human resources and payroll through to accounting, marketing and public relations, law firms are increasingly turning to outsourcing to ...

Outsourced Call Centers Return To US HomesNPRRichard Crespin, the director of the Human Resources Outsourcing Association says when companies decide whether to outsource overseas they have to weigh the ...and more »

Zambia: KCM agrees to halt outsourcingLusaka TimesKCM has also offered to re-advertise the post of Vice-President Human Resources in the Zambian media in an effort to identify a suitably qualified local ...and more »

Xerox Wins Approval of $69 Million Settlement of Lawsuit Over ACS BuyoutBloombergDallas-based ACS, the US's biggest student-loan processor, has expanded its business to help companies outsource financial service, human resources and ...and more »

Horses for Sources (blog)Bidding on BPO with Abid, Part IHorses for Sources (blog)Abid Ali Z Neemuchwala (pictured), is Global Head for BPO Services and Process Excellence for Tata Consultancy Services. In his 17-year TCS career, ...

Ceridian: As Health Plan Costs Rise, Employers Turn to Dependent Audits for ...PR-inside.com (press release)From human resources and benefits to productivity and payroll services, we help organizations maximize their human, financial and technology resources. ...and more »

TriNet Hires Seasoned Cadence Executive as CFOMarketWatch (press release)SAN LEANDRO, CA, Aug 23, 2010 (MARKETWIRE via COMTEX) -- TriNet, the country's largest private provider of human resources outsourcing solutions to small ...and more »

Convergys launches RP leg of global hubTrading Markets (press release)Business process outsourcing (BPO) giant Convergys Corp. has begun operating a third global command center in the Philippines. The Manila command center is ...

Resourcing for the futureBusiness Times (subscription)Research by the Human Resources Outsourcing Association indicated that recruitment outsourcing adoption rates grew from just 17 per cent in 2005 to 47 per ...

OSU payroll questions stop going to Costa RicaColumbus DispatchOfficials in the university's human resources department spoke with the company this week and received assurances that the practice would end, he said. ...

Human Resources Firms Looking to Go Paperless Study FindsPrinting Impressions (press release)... to cost-effectively outsource the management of human resources, employee benefits, payroll and workers' compensation and other strategic services. ...

Plan and potential: Is the service delivering against current goals and objectives? Following on from my introductory blog on this topic, this is the second in a series of seven brief blogs on the subject of value assurance – best defined as an effective route to maximising value in a long term outsourcing agreement through aligning service expectations, perceptions and realities. A value assurance exercise typically involves a review of both service provider and client in equal measure. It takes a more holistic view than benchmarking alone and includes and assesses six Ps, the first of which are plan and potential.If you’re currently managing an outsourcing relationship, analysing the ‘6P’ areas of a relationship is an excellent way to move the performance of the contract towards an optimal state – typically, but not always, this means from a transactional to a true partnership relationship. Organisations I have advised have found the process beneficial regardless of whether they’re at the beginning, middle ...

Aon Secures $2.5 Billion in Loans for Hewitt AcquisitionInsurance News Net (press release)The merger transaction, which triples the size of Aon's human resources and outsourcing business, is based on $50 a share for Hewitt stock, which is a 41% ...and more »

India reportedly now has IBM's largest workforceLocal Tech Wire (blog)... of India reported that IBM planned to add 5000 employees in India as it looks to open more “business process outsourcing” operations, or BPO centers. ...

Hewitt shareholders to vote on Aon acquisitionBusiness Insurances proposed acquisition of the benefit consulting and human resources outsourcing giant. Hewitt stockholders of record at the close of business Aug. ...Aon Borrows $2.5B for Hewitt DealZacks.comall 8 news articles »

The Big Little Cloud From TataData Center JournalThe company is hopeful that the BPO industry, the rural and cooperative banking industry, and the small and medium business segments will embrace its ...